top of page

Frequently asked questions

How does your mobile massage service work?

Our mobile massage service allows you to enjoy a professional massage experience in the comfort of your own home, office, or hotel room. Simply choose your preferred massage type, location, date, and time, and we'll connect you with a skilled and experienced massage therapist who will come to you.

Which cities and areas can I book in?

We provide mobile massage services in several cities and areas in Europe, view all active locations here. You can refer to our map, which is color-coded with numbers to see the specific areas we service. If you're unsure whether we provide services in your area, please don't hesitate to contact us for more information.

What types of services can I book ?

We offer a variety of massage types, including Relaxation, Deep Tissue, Swedish, and more, as well as beauty treatments such as facials and waxing. You can choose the type of service that best suits your needs and preferences.

How do I book a mobile massage appointment?

You can book a mobile massage appointment by calling us or booking  online through our website.

Do I need to provide anything for the mobile massage?

We provide all the necessary equipment for the mobile massage, including a massage table, sheets, and oils. All we ask is that you provide a clean and quiet space for the massage.

Can I re-book with the same therapist?

Yes, you can re-book with the same therapist if they are available at your preferred date and time. We want to make sure that you receive personalized care and consistent service from the therapist who knows your needs and preferences.

How far in advance do I need to book a mobile massage?

We recommend booking your mobile massage appointment as soon as possible to ensure availability. However, we may be able to accommodate last-minute bookings based on availability.

Are your therapists licensed and insured?

All of our therapists are licensed and insured professionals with years of experience.

What is your cancellation policy?

Our cancellation policy requires at least 2 hours notice. Cancellations made within 2 hours of the appointment will be subject to a cancellation fee.

Can I book a mobile massage for a group or event?

Yes, you can book a mobile massage for a group or event. Please contact us for group rates and availability.

How should I prepare for my massage appointment?

We recommend drinking plenty of water and avoiding heavy meals before your massage appointment. We also recommend communicating any specific needs or concerns with your therapist before the massage.

What should I wear during the massage?

We recommend wearing comfortable and loose-fitting clothing to your mobile massage appointment. You will be appropriately draped during the massage to ensure privacy and comfort.

What payment methods do you accept?

We accept cash and all major credit cards for payment.

What if I have specific health concerns or conditions that may affect my massage experience?

 

If you have any specific health concerns or conditions that may affect your massage experience, please inform your therapist before the massage.

What if I need to reschedule my appointment?

If you need to reschedule your appointment, please contact us as soon as possible. We will do our best to accommodate your request.

How often should I book a mobile massage?

We recommend booking a mobile massage as often as you feel necessary to prioritize your self-care and wellness journey.

Do you offer any loyalty or referral programs for regular clients?

Yes, we offer loyalty and referral programs for regular clients. Please contact us for more information.

bottom of page